Support

How can we help?

Email support@dynamomaritime.com. We aim to reply within two working days, and Pro and Agency customers come first.

Licence keys

Your key is in the customer portal. Enter the email address you bought with, type the verification code Polar sends you, and copy the key shown under your plan. Then, in a terminal:

seaworthy login <your-key>   # activates this machine
seaworthy status              # plan, machine, last check
seaworthy logout              # frees this machine's slot

Pro keys work on 2 machines at once and Agency keys on 10. To move to a new computer, run seaworthy logout on the old one first. If you can't reach the old one any more, email us and we'll free the slot.

Using Seaworthy in CI

Set the SEAWORTHY_LICENCE environment variable to your key, as a secret in your CI settings. It doesn't use up a machine slot. Seaworthy exits with 1 when it finds problems at or above your threshold, so a failing scan fails the build.

Billing, cancelling and refunds

Payments are handled by Polar, our merchant of record. To cancel, change plan or download an invoice, use the customer portal. Cancelling keeps your plan until the end of the period you've paid for. See our refund policy.

A finding looks wrong

We'd like to know: false alarms are bugs. Send the rule ID (such as SW-D02) and a short, made-up example that triggers it. Please don't send real secrets or code you can't share. To silence one finding while we look, add a comment with a reason on the line above it:

// seaworthy-ignore SW-S03 public demo key, rotated weekly

Security issues in Seaworthy itself

Email support@dynamomaritime.com with "Security" in the subject. Please give us a reasonable chance to fix it before you publish details.

Company details

Dynamo Maritime Ltd, registered in England and Wales, company number 17152743. Registered office: 82 James Carter Road, Mildenhall, England, IP28 7DE.